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Refund Policy



REFUND & FUTURE CREDIT POLICY
(“Refund Policy”)

Flag Universal, Inc., and Dolphins Flag Football League’s affiliates and subsidiaries, including without limitation require all potential participants and potential registrants (“Participant” or “Participants”) to fully understand, acknowledge, and agree to this Refund Policy before registering their child/ward.

Flag Universal, Inc. discourages Participants from registering only on condition of a specific team placement or coach assignment.  If participants are not assigned to a specific team, coach, or partnered with specific other participants, even if requested, refunds or future credits will not be issued. Neither refunds nor future credits will be issued to any Participant due to over-scheduling of the Participant or their child/ward. All Flag Universal, Inc. programs require a minimum commitment of two hours per week on a Saturday or Sunday depending on the respective league during the scheduled season. Participants who are unwilling or unable to make that commitment will not receive any refunds or future credits for missed practices or games.

PARTICIPANT REFUND REQUEST

All requests for refunds or future credits related to the season (each, a “Refund Request”) will only be considered upon Participant’s written notice to Flag Universal, Inc. by submitting the REFUND REQUEST FORM at this link BEFORE the applicable registration deadline (the “Refund Notice Period”). The REFUND REQUEST FORM MUST include the League Location, Order Number, and the Participant's Name to be processed.

For the avoidance of doubt, the "Refund Notice Period" specifically excludes any late registration phase or period permitted in writing by Dolphins Flag Football League/Flag Universal, Inc. Notwithstanding anything to the contrary herein, Participant shall not receive any refunds or future credits whatsoever concerning any Refund Requests received by Dolphins Flag Football League/Flag Universal, Inc. AFTER expiration of the 'Refund Notice Period", except in connection with a Force Majeure (as defined by the Force Majeure Cancellation Policy, which is incorporated by reference herein and available here):

  • All processing and service fees, shipping charges, donations, discounts, lettered jerseys, and mouthguards are NON-REFUNDABLE.

  • All Refund or Credit Requests must be submitted by the REFUND REQUEST FORM at this link as provided in this Refund Policy.

  • For a refund request to be processed, it must be received by the Dolphins Flag Football League/Flag Universal, Inc. BEFORE the expiration of the Refund Notice Period.  This does not include refunds or credits to be issued according to a Force Majeure.

  • Refunds or credits issued according to Refund Requests made BEFORE the expiration of the “Refund Notice Period” will include the division price and all additional merchandise reflected in the order, minus any discounts applied, donations, processing and service fees. 

  • Refunds will be issued to the original form of payment. If the original form of payment is not available to process the refund, as determined by the Dolphins Flag Football League/Flag Universal, Inc. in its sole and absolute discretion, a manual check will be written to the Participant’s primary guardian on the account and sent to the address on the account. 

  • Refunds will NOT be offered AFTER the expiration of the "Refund Notice Period." In cases of illness or emergency after this period, the participant must provide medical documentation to Dolphins Flag Football League/Flag Universal, Inc. for consideration of a future credit request along with submitting the REFUND REQUEST FORM. The decision to issue a credit will be at the sole discretion of Dolphins Flag Football League/Flag Universal, Inc. Please note, no refund will be provided for illness or emergency. A partial credit will be issued to Refund Requests made AFTER the expiration of the “Refund Notice Period” minus any added merchandise, a $30 jersey fee, shipping charges, discounts, donations, processing and service fees, and a $30.00 Cancellation fee. This cancellation fee applies to refunds requested after the league deadline. 

  • No refunds or credits will be issued for merchandise purchased at the time of registration or during the season for any reason except for manufacturer's defects or if the appropriate size is not in stock. All defects and requests must be reported through the following link Merchandise Inquiry Form to be rectified.

  • No refund or credit will be provided for participants whose season has been terminated or suspended due to their parent/or guardian violating the Parent Code of Conduct.

  • No refund shall be given for any registrant whose parent/guardian provided false information to Dolphins Flag Football League/Flag Universal, Inc. in the registration process in violation of the Falsifying Information Policy.

  • Player transfers after rosters have been finalized will incur replacement uniform costs and a $10 administrative fee. The participant will also be responsible for any additional merchandise purchased at the time of registration with the transfer.

Notwithstanding anything to the contrary herein, refunds or credits for future seasons based on the cancellation of the current season by Dolphins Flag Football League/Flag Universal, Inc. for reasons beyond the control of Dolphins Flag Football League/Flag Universal, Inc. are specifically governed by the Force Majeure Cancellation Refund and Credit Policy (“Force Majeure Cancellation Policy”), which is incorporated herein by reference and available here. 


I, FOR MYSELF, MY SPOUSE, AND CHILD/WARD, HAVE READ THIS FLAG UNIVERSAL, INC. REFUND & FUTURE CREDIT POLICY. I, FOR MYSELF, MY SPOUSE, AND CHILD/WARD, FULLY UNDERSTAND ITS TERMS AND UNDERSTAND THAT WE HAVE GIVEN UP SUBSTANTIAL RIGHTS BY AGREEING TO IT AND ENTERING INTO IT FREELY AND VOLUNTARILY WITHOUT ANY INDUCEMENT.  I, FOR MYSELF, MY SPOUSE, AND CHILD/WARD AGREE TO BE BOUND BY THIS FLAG UNIVERSAL, INC. REFUND POLICY, FORCE MAJEURE CANCELATION POLICY, AND THE FLAG UNIVERSAL, INC. TERMS AND CONDITIONS WHEN IN THE FUTURE I CLICK ON AN “I AGREE,” “I CONSENT,” OR OTHER SIMILARLY WORDED “BUTTON” OR ENTRY FIELD WITH MY MOUSE, KEYSTROKE, OR OTHER COMPUTER DEVICE, YOUR AGREEMENT OR CONSENT OR WAIVER WILL BE LEGALLY BINDING AND ENFORCEABLE AND THE LEGAL EQUIVALENT OF YOUR HANDWRITTEN SIGNATURE. 

By signing below, I acknowledge that I have read and understand the above Refund & Future Credit Policy.

Parent’s Name (Printed): ______________________
Parent’s Signature: __________________________
Date: ______________________

Dolphins Flag Football League

Phone: 954-569-6020
Email: [email protected]